Christmas and New Year holiday bookings are filling fast.

 

To avoid disappointment we recommend booking as soon as possible. Once we are fully booked we will offer a wait-list and let you know as soon as a vacancy becomes available. 

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Christmas and New Year’s Holiday Terms and Conditions

 

A minimum 7 day booking is required for guests arriving or departing between 1st of December to 31st of January. You are welcome to collect your pet within our Christmas and New Year's office hours, though a full 7 day charge applies. Please note special operating hours over this time. 

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Due to the demand over the Christmas period a 30% deposit (or $100 whichever is greater) is required to confirm your booking within 14 days of making your booking. The balance of your booking must be paid prior to the 30th November. Bookings that do not have a deposit paid and/or final payment prior to November 30th will be cancelled. We cannot guarantee availability should your booking be cancelled and you attempt to rebook.

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Cancellation Policy

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You may cancel your booking within 24 hours of paying your deposit. 

Cancellations greater than 4 weeks prior to check-in will incur a $100 charge.

Cancellation within 2 – 4 weeks prior to check-in will forfeit the 30% or $100 (whichever is greater) deposit.

Cancellation within 14 days of check-in will have full payment forfeited. 

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Christmas and New Year's Office Hours

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Christmas Eve - 8-9 am only

Christmas Day - Closed

Boxing Day - Closed

New Years Eve - 8-9 am only

New Years Day - Closed

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Our standard office hours apply to all other days. 

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Whilst we won't be accepting check-in and check-outs when our office is closed, all guests will still receive the full Maclean Kennels service and care over this time. Your pets will even get to enjoy a Christmas treat of their own!

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