Why more people make the choice
Come see why so many people are choosing to have their pets stay with us. We're proud to offer the best in boarding standards and services available to you and your pet. Here are a just a few of the many reasons why so many owners have made the choice of boarding with Maclean Kennels and Cattery over other local services.
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+ We understand your pets needs
+ Individual grassed exercise yards (24 yards) for each booking for all day use
+ No shared accommodation unless from the same family
+ Inspection of facilities welcome by appointment
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For peace of mind we have 24/7 access to a vet. We also record your current vets details in case we are required to contact them.
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We understand you and your pets needs​
Everyday we meet pets and their owners all with different levels of experience with boarding kennels. We are here to answer any questions or concerns you may have as an owner or for your pets prior to booking, checking in or during their stay. No two pets are the same thats why we ensure the needs of each individual holidaying with us is looked after. Whether that be special meals, medication, grooming or simply a little more tender loving care.
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We strive to ensure every pet that leaves Maclean Kennels and Cattery is rested, relaxed and happy. It so important to ensure every experience is a positive one. That's the reason why so many pets are always keen to get back down to the kennels. Fond memories and new fur mates are made every day! The biggest judge on a pets stay is the owner. Come see for yourself why so many vets in the Clarence Valley recommend Maclean Kennels and Cattery.
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Premium Pet Food
We feed and recommend Royal Canin.
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At Maclean Kennels and Cattery we understand that you want the best for your pets, so do we. That's why we only feed premium pet food to all of our guests.
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You can leave your pets with us knowing they're eating one of the best premium pet foods on the market.
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More Ways to Book
Book online, over the phone or email. Easy!
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Book Online! We offer you more ways to book your pets stay at Maclean Kennels and Cattery. We know it's not always convenient to call during business hours. That's why we offer your our online booking system. You can book online, 24/7. Anytime, any day from anywhere! Our booking tool can be accessed here on our website from the big orange BOOK NOW button. You simply select your dates, kennel preference and the name of your pets. Once you've submitted your booking request you will receive an email letting you know we've received your enquiry.
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You'll soon receive a booking confirmation that outlines your booking reference, dates, pet details and will also let you know what vaccination records we require. If you've booked with us before we'll detail the expiration date for your pets vaccinations. If they're out of date or don't have any vaccination records, simply bring them with you on check in. Please note our vaccination requirements for cats and dogs from our Boarding page.
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You can of course choose to call us on 0428 464 630 or send us an email to bookings@macleankennels.com.au.
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Seniors Card Discount
Got a NSW Seniors Card or NSW Seniors Savers Card? We offer a 10% discount off the total booking cost to all NSW Seniors Card holders. Simply present your Seniors Card when you check in your pets and we'll apply the discounts. Whats more, we'll save the discount to your customer record and a 10% will applied to all of your future bookings as well. Don't have a NSW Seniors Card? Bring in your pension card and we'll offer you the same discounts. * Offer excludes NSW & Qld school holidays and public holidays.
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Vaccination Records
Our booking tool allows us to keep digital records of the all pets boarding with us. At any time we can audit the records of any of the pets that have stayed with us. We know when your pets vaccinations are out of date and can remind you on your next booking with us. We also record your vet details so if for any reason we can contact your vet directly during their stay with us. We have established relationships with all the vets in the Clarence Valley. We also have a preferred vet should you be out of area and your pets requires veterinary attention.
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Your pets must meet our minimum vaccination requirements prior to entry to the kennels. If you are unsure of pets vaccinations speak with your vet to discuss their boarding needs. We can also help guide you on requirements.
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Your pets will never share accomodation
We never over book our kennels and will never make your pet share with other pet unless they are from the same family. Some kennels will maximise their occupancy rates and revenue by having your pet share their kennels. When you book with us you can rest assured that your pet has their own secure kennel to board.
We are the only kennel to offer individual grassed exercise yards for each booking. Your pet will not have to share a yard with another pet that is not in your family, totally reducing the chance of an aggressive encounter. A happy pet makes not only for a more comfortable stay for them but makes our jobs easier!
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Customer Service
We've saved the best till last! Prior to managing Maclean Kennels and Cattery we did a lot of research in to what what was exceptional customer service in the pet industry. We have been registered breeders of Labradors for over 20 years. We know how important that first point of contact is in regards to your pets. We also know how important that ongoing relationship is in trusting your loved ones in kennel care. We're proud to offer you a point of difference. You can rely on us to offer you the highest level of customer service, help, advice and support. We're here to ensure you're happy with your choice in kennels and there's no greater sign of approval than a pet keen to pass through our gates to get down to the yards.
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